Last updated: 30 September 2026
Towneley Park Childrens’ Nursery Ltd is the data controller for the personal information described in this privacy policy.
Company number: 09677952
Registered office: Tarleton House, 89-91 Todmorden Road, Burnley, Lancashire, United Kingdom, BB11 3ES
Email: townelynursery@outlook.com
Telephone: 01282 416020
This policy explains how we use personal information when you visit towneleyparkchildrensnursery.co.uk, contact us through the website or correspond with us about a website enquiry.
This policy relates only to personal information collected through or in connection with this website. The nursery may provide separate privacy information where personal information is collected in other circumstances, including in connection with childcare services.
When you use the website contact form, we may collect:
The website does not ask you to provide detailed information about a child through the contact form. Please avoid including unnecessary confidential, medical or other sensitive information in a website message.
The website and the services used to operate it may also process technical information such as:
You are not required to submit an enquiry through the website, but we will need sufficient contact information if you would like us to respond.
We may use personal information collected through the website to:
Under UK data-protection law, we need a lawful basis for using personal information.
Depending on the circumstances, we may rely on:
Steps before entering into a contract – where you contact us about potentially arranging childcare or another service and we need to respond to your request.
Legitimate interests – where necessary to respond to general enquiries, manage website communications, operate and protect the website and prevent misuse.
Where we rely on legitimate interests, those interests include responding to genuine enquiries and maintaining a secure and effective website.
Consent – where consent is required for optional analytics cookies or similar technologies. You can withdraw your consent through the website’s cookie controls.
Messages submitted through the website contact form are sent to us by email.
The contact form is not intended for sending detailed medical, safeguarding or other sensitive information about a child. If you need to discuss information of this kind, please contact the nursery directly using an appropriate method.
Email services may process information necessary to deliver and store correspondence.
The website is hosted by Hostinger.
Hosting and website infrastructure may process technical information including IP addresses, requests made to the website, server logs, diagnostic information and security events.
We also use website security technology, including Wordfence, to help detect malicious activity and unauthorised access. This may involve processing IP addresses, request information and security events.
We use appropriate technical and organisational measures intended to protect personal information against unauthorised access, alteration, disclosure, loss or destruction.
No method of transmitting or storing information can, however, be guaranteed to be completely secure.
We use Google Analytics to help us understand how visitors use the website.
Depending on the configuration and choices you make through the website’s cookie controls, Google Analytics may process information such as:
Where consent is required for analytics technologies, our lawful basis for the associated processing is consent.
Google provides analytics services internationally, so information processed through Google Analytics may be processed outside the United Kingdom. Appropriate safeguards or another transfer mechanism recognised under UK data-protection law will apply where required.
The website contains embedded Google Maps to help visitors locate the nursery.
When a map is loaded, your browser may connect directly to Google. Google may receive technical information such as your IP address, browser or device information and information about the page you are viewing.
Google operates internationally, so information associated with Google Maps may be processed outside the United Kingdom. Appropriate safeguards or another transfer mechanism recognised under UK data-protection law will apply where required.
The website uses cookies and similar technologies for functions such as operating the website, remembering preferences and measuring website use.
We use Complianz to provide cookie controls and to record visitors’ cookie choices.
The cookie controls allow you to accept, deny or manage different categories of cookies and to change your preferences later.
Some cookies and similar technologies are necessary for the website to function and do not require consent. Other technologies, including certain analytics technologies, may require consent.
You can manage your choices using the cookie settings available on the website.
Where necessary for operating the website, personal information may be processed by service providers including:
These providers may act as processors on our behalf or, depending on the service, as separate controllers responsible for their own processing.
We may also disclose personal information where required by law or where reasonably necessary to establish, exercise or defend legal rights.
We do not sell personal information collected through the website.
Some technology providers used in connection with the website operate internationally. This means personal information may sometimes be processed outside the United Kingdom.
Where personal information is transferred outside the United Kingdom, appropriate safeguards or another transfer mechanism recognised under UK data-protection law will apply where required.
You can contact us for further information about the safeguards relevant to your personal information.
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and for any applicable legal, accounting or dispute-resolution requirements.
Website enquiries and related correspondence may be retained while needed to respond to and follow up the enquiry.
Technical information, hosting logs, backups, analytics information and cookie-preference records are retained according to the relevant service settings and operational requirements.
We do not retain information simply because it was submitted through the website where there is no longer a reasonable need to keep it.
Depending on the circumstances, you may have the right to:
These rights are not absolute and exemptions may apply.
Where we rely on legitimate interests to use your personal information, you have the right to object to that processing in certain circumstances.
If you object, we will consider your circumstances and whether there are compelling legitimate grounds for continuing the processing.
Where processing is based on consent, you can withdraw that consent at any time. Withdrawing consent does not affect processing that was lawful before consent was withdrawn.
To exercise your rights, contact us using the details at the beginning of this policy.
If you have a question or concern about how personal information collected through the website is used, please contact:
Towneley Park Childrens’ Nursery Ltd
Tarleton House
89-91 Todmorden Road
Burnley
Lancashire
BB11 3ES
Email: townelynursery@outlook.com
Telephone: 01282 416020
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent data-protection regulator.
You can find information about making a complaint at:
ICO helpline: 0303 123 1113
We would appreciate the opportunity to address your concerns first, but you are entitled to contact the ICO.
We may update this privacy policy from time to time, for example if the website, the services we use or relevant legal requirements change.
The latest version will be published on this page with the date it was last updated.
